I absolutely love the concept of Netflix. You never pay late fees and you can rent as many movies as you'd like with a flat fee. It's a revolutionary concept. Unfortunately, I have been having problems lately.
In the last month I have had 2 DVDs never arrive at my house and 1 arrive cracked. This is very frustrating as every time this happens I have to waste valuable time shipping/receiving to get a new disc. In addition, I have to wait a week before I can report a DVD missing with any authority. It is getting to be quite a pain. I really hope that this stops soon so that I can resume my unabashed love for this company.
Any other similar experiences?
UPDATE: I just had something good happen. They send you a "bonus rental" when one of your movies is not available from the closest rental warehouse. I just got one and that's good business. Netflix, I love you again. Please take me back baby.
01/10/03 10:56 AM
I havd had it happen, very rarely, but it's really the fault of those nitwits in the USPS. Overall, Netflix rules.
01/12/03 2:36 PM
same thing happened to me rcently - they sent me a replacemnt and, like your case, they sent an additional disc because the next on ein the cue wasnot available. I've had several go missing - but i believe that was the fault of the knuckleheads of the US postal service
01/13/03 3:13 AM
matty I had a major problem with netflix this semester. I tried to get sex and the city disc whatever THREE TIMES IN A ROW, and each time it never showed up. I was like "fuck it I don't even want it anymore, ive seen it so many times anyway" but you don't have that option when saying it was lost in the mail. FUckin annoying. I think they may be growing bigger than they can accomodate. AND, in SF the MACWORLD conference was silly. Lots of nerds like you with macworld shit. Best shit: I hat that had the "intel inside logo on it" but it said "mac inside" who woulda thunk it?